Return Policy – Quality Farm Supply

At Quality Farm Supply, your satisfaction is important to us. If you need to return an item, please review our return policy below.

Return Window

You have 30 calendar days from the date your order was placed to initiate a return.

Return Conditions & Restocking Fee

A 10% restocking fee will be applied to all returns.

Exceptions to the restocking fee will be made only if:

• You received an incorrect item due to a warehouse error.
• The item was listed on our website to fit your make and model (either in the product description or interchange) but does not fit.

No Exchanges or Store Credit

We do not offer exchanges or store credit. All returns are refund only.

Return Shipping Method

All returns must be shipped via FedEx. No exceptions will be made for alternate carriers.

How to Start a Return

To initiate a return, contact our Customer Service Team:

When contacting us, please provide:

• Your QFS 5-digit order number (example: QFS-12345).
• The reason for the return.

Once your return is approved, we will email you a prepaid FedEx return shipping label for your order.

Refunds

• Once your return is received and inspected, a refund will be issued to the original payment method, minus the original shipping charge and restocking fee (if applicable).
• We cannot issue refunds to alternate cards or payment methods.
• If your original card has been lost, stolen, or deactivated, refunds are typically handled by your bank and moved to your new card's account automatically. If needed, we can provide the transaction ID for the refund.

Orders Damaged by FedEx or Lost in Transit

If your order was damaged or lost by FedEx, please contact our Customer Service team by phone or email for assistance.

Thank you for shopping with Quality Farm Supply. We appreciate your business!